Terms and Conditions
Welcome to Rolla Suites Hotel. Please read the following terms and conditions carefully before using our services or making reservations:
- Reservations and Check-In:
- All reservations are subject to availability.
- Check-in time is 2:00 PM, and check-out time is 12:00 PM.
- Early check-in and late check-out requests are subject to availability and additional charges.
- Payment:
- Payment for accommodations and services is due upon check-in.
- We accept major credit cards and cash payments.
- Cancellation Policy:
- Cancellation policies may vary based on the type of reservation. Please refer to your booking confirmation for specific details.
- Smoking Policy:
- Rolla Suites Hotel is a non-smoking property. Smoking is only permitted in designated smoking areas.
- Pet Policy:
- Pets are not allowed on the premises, with the exception of service animals.
- Damages:
- Guests are responsible for any damages caused to hotel property during their stay and will be charged accordingly.
- Privacy Policy:
- We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
- Conduct:
- We expect all guests to conduct themselves in a respectful and considerate manner toward staff and other guests. Any disruptive or inappropriate behavior may result in eviction without a refund.
- Parking:
- Parking is available for a nominal fee. Please inquire about parking rates at the front desk.
- Liability:
- Rolla Suites Hotel is not liable for any loss, damage, or theft of personal belongings during your stay.
- Force Majeure:
- We are not responsible for any unforeseen events or circumstances beyond our control, such as natural disasters, strikes, or government actions, which may affect your reservation or stay.
- Modification of Terms:
- Rolla Suites Hotel reserves the right to modify these terms and conditions at any time without prior notice. Please review them periodically.
By making a reservation or using our services, you agree to abide by these terms and conditions. If you have any questions or concerns, please don’t hesitate to contact our staff. Thank you for choosing Rolla Suites Hotel. We look forward to making your stay enjoyable and memorable.
